1: What was your worst hotel experience?

2: Have you ever ignored a hotel problem because you didn’t know how to explain it in English?

3: Do you prefer chain hotels or local hotels? Why?

4: The room next to yours is noisy, and you couldn’t sleep. Tell the front desk officer.

5: Your room is dirty when you check in. Tell the front desk officer.

6: The hot water in the shower is not working. Tell the front desk officer.

7: The key card doesn’t work, and you can’t enter your room. Tell the front desk officer.

8: Have you stayed at an Airbnb before? How was it? If not, do you want to try it?

9: How is hotel service in your country?