The Art of Giving Professional Criticism

Business - B2-C1 | Advance Level

8 $

Mar. 05 Thu , 10:00 USA

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Description

In this session, you will learn how to give constructive criticism in a professional and respectful way. You will practise softening language, structuring feedback clearly, and responding appropriately to sensitive situations. By the end of the session, you will feel more confident handling difficult workplace conversations in English.

Session Activities

1: Do you prefer receiving direct feedback or gentle feedback? Why?

2: Is it harder to give criticism or receive it?

1: Why is giving constructive criticism important in the workplace?

2: What is the difference between criticism and feedback?

3: How can tone of voice affect how criticism is received?

4: What are some useful phrases to soften criticism?

5: How can you avoid sounding too negative?

6: Should criticism always be given in private? Why or why not?

7: How can managers encourage a culture of open feedback?

8: Can criticism strengthen professional relationships? In what situations?

Constructive criticism

Feedback intended to help someone improve, not to attack or blame them.

Diplomacy

The ability to communicate in a sensitive and tactful way.

Defensive reaction

A response where someone feels attacked and tries to protect themselves instead of listening